Privacy Policy

Last updated: 28 July 2026

GRIDHUB is committed to protecting your privacy. We collect information that is reasonably necessary to assess, quote, supply and install battery, solar, EV charging and electrical solutions, and to support our customers.

Information we collect

This may include your name, contact details, property or business address, energy usage, electricity bills or interval data you choose to provide, system preferences, payment and transaction details, and communications with us.

How we use information

We use your information to provide preliminary assessments, prepare quotes, confirm product and program eligibility, schedule work, process payments, provide customer service, improve our services and meet legal obligations. Online pathway results are estimates only and final recommendations depend on confirmed daily kWh usage, site conditions and technical assessment.

Sharing and storage

We may share necessary information with trusted service providers that help us operate our website, email, payments, accounting, product supply and installation services, including WordPress, WooCommerce, Stripe and Microsoft 365. We do not sell personal information. Information may be stored electronically and we take reasonable steps to protect it from misuse, loss and unauthorised access.

Access and correction

You may request access to, or correction of, personal information we hold about you. You may also ask a privacy question or make a complaint by contacting us.

Contact

Email: services@gridhub.com.au
Phone: 0437 501 395
Website: www.gridhub.com.au

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